Welcome to Smiths Plumbing and Heating Limited.
With over 60 years’ combined engineering experience, we aim to deliver the very best solutions to you for all of your general plumbing and heating needs.
We offer services to both domestic and commercial customers for gas (natural/LPG) and oil heating repair/maintenance/installation, in addition to general plumbing maintenance/installation.
With a friendly team of plumbers, engineers and dedicated office support staff, we pride ourselves on providing you with a high level of personalised customer service and reliability. Located in the heart of Bishop’s Stortford, we are ideally placed to service the town and surrounding areas.
Our Services

Plumbing(domestic & commercial)
Plumbing installation and maintenance work for domestic and commercial properties. From dripping taps to completely new systems; no job is too big or too small.
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Natural Gas Boiler Services
We recommend yearly inspection, analysis and cleaning of your gas boiler to ensure that it is working safely and efficiently.
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Oil Boiler Services
Regular inspection, analysis and cleaning of your oil boiler ensures that it is safe to use and running efficiently.
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LPG Boiler Services
To ensure sure your LPG boiler is working safely and efficiently we recommend a yearly service. A service includes analysis, cleaning the components, and inspection of the gas cylinder.
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Power Flushing / System Cleanse
We offer two methods of cleaning your heating system. It is important that your heating system is clean especially when you are having a new boiler fitted.
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Unvented Hot Water Systems
Our engineers are qualified and certified to install all types of unvented and pressurised hot water systems.
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Gas Safety Certificates
Our engineers provide gas safety checks on gas boilers, fires, hobs and cookers.
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Legionella Risk Assessment
Our engineers are qualified to provide risk assessment and testing for Legionella bacteria.
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About Us
Smiths Plumbing and Heating Limited has been offering plumbing and heating solutions to both domestic and commercial customers since 2004.
We work closely with industries’ top suppliers to deliver quality products and installation. Our highly trained staff thrive on offering you the best service we can. In addition, we offer a free, no obligation quotation service and professional advice from the owner Justin Smith, which will be tailored to your particular needs.
All of our work is covered by warranty. We fully adhere to industry regulations and are Gas Safe (number 163180) and OFTEC registered (number C12685).
Smiths Plumbing and Heating Limited
Company number: 05092899
Registered in England.
Registered Company Address: 13 Twyford Business Centre, London Road, Bishop’s Stortford, Hertfordshire, England, CM23 3YT
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Testimonials
Our customers say ...
Many many thanks for your help today. Your service was excellent, efficient, helpful and the price was very reasonable. I shall not hesitate to contact your Company in future should the need arise. Anonymous September 2015Our customers say ...
'I wanted to let you know how grateful I am for the work carried out today by Andy and Martin.
They sorted the leak problem quickly, worked efficiently, were courteous and considerate and a pleasure to have in the house.
They are a credit to your company.'
Gloria April 2022Our customers say ...
I just want to say how good your boys were when fitting my new central heating system. They were there bang on time every morning, professional, polite and quite honestly a pleasure to have in the house - I missed them the following week! They even hoovered up every night - which was wonderful because my own hoover decided to give up the ghost a day or so previously! I am very pleased with the job. V October 2021Our customers say ...
Please convey my personal thanks to the plumber who attended us on two occasions; he was very helpful, polite and respectful of our home (by taking off his shoes).
Both problems have been resolved, an excellent service by all the Smith's team - thank you.
TC October 2021Our customers say ...
Your team did a first class job and were professional, competent and good humoured throughout. It was a great pleasure working with them and Sam in particular led this project. Your company justifiably has the reputation of the 'go to' business when it comes to plumbing and heating engineering. RN August 2021Our customers say ...
Thank you so much for responding so quickly to a serious leak in the airing cupboard. Your engineer Andy was very knowledgeable and identified the issue immediately and rectified the problem without delay. He was very professional yet friendly and didn't make a drama out of my crisis!! Thank you once again!! LM March 2021Our customers say ...
Thank you for a very good service. We were very impressed with the workmanship and professionalism of all who helped us. Mr & Mrs K May 2021Our customers say ...
I would like to express my appreciation for the quick and efficient service you provided me today. I had been mucked around by another plumbing company's failure to keep me informed of their time of arrival, so I cancelled them. I rang Smiths Plumbing to see if they could take over the job and repair a faulty mains switch on my immersion heater. Within half an hour of my phone call, Andy arrived to repair the switch and ensured everything was in order with the hot water tank. When I saw the Smiths Plumbing van roll in on my driveway, I was absolutely over the moon!! Help was here!! Andy....you are the best!! Thank you Helen for arranging Andy to come visit me so quickly. I cannot thank you enough for the speed and professionalism I received from Smiths Plumbing today. I am so relieved that after a weekend of no hot water, I now have it!! Just goes to show, when it comes to domestic repair services, I should stick to who I know!! Thank you again, from a very happy and valued customer. JT July 2020Our customers say ...
‘We’d just like to thank Matt and the guys for doing such a fantastic job on our heating system last week. They were very careful and considerate’. Emma April 2019Our customers say ...
‘I’d just like to say, as a first time customer, I thought the service was fantastic!! Both from the time I called, through to the engineer that arrived. Such a breath of fresh air to have such professionalism!! We’ll definitely recommend you!!’ Mrs J August 2019Our customers say ...
‘Please thank your 2 guys that came to our house this morning to fix our boiler GREAT JOB!’. Pam December 2019Our customers say ...
‘Justin and staff. As always great service for our needs’. Carolyn January 2020Our customers say ...
‘It’s not often you can say you get brilliant service but the guys did a great job and if you do regular servicing we think we will cancel British Gas and come to you. Hopefully we won’t have issues again for a while, but I’d rather pay Smiths than British Gas as they have not been great (understatement)’. Mrs J December 2019Our customers say ...
Just wanted to write and thank you for the fantastic service and installation. Andy and Jack worked really hard, overcame a few obstacles and were just so incredibly tidy and with great attention to detail. I have never had such a good experience with anyone who’s done the many jobs for me over the years. Matt the sparks was also really great.Thanks again and I can’t recommend Smiths and the team highly enough. Mark June 2016Our customers say ...
Thank you to the guys who came out to us last Friday to fit the shower and check the boiler, they were particularly helpful and professional. Rona May 2016Our customers say ...
Just wanted to add that Matt, as before, was so thoughtful and intelligent at easing the problems we have with the our old plumbing, air in the pipes etc. Emma May 2016Our customers say ...
Very many thanks to Justin for all the time spent doing our bathroom. Your team of guys are first rate. Sue May 2016Our customers say ...
The job was cleanly done and has made a great difference, thanks. Mrs S February 2016Our customers say ...
Very pleased with the work carried out, will contact you in the future if we require any further work to be carried out. Mr W February 2016Our customers say ...
My sincere thanks for the very speedy response sorting out the leaking hose on our boiler. Mr T May 2015Our customers say ...
Thank you Justin for prompt and good service, I am very pleased with the work done. Mrs F June 2015Our customers say ...
Thank you for keeping in touch with me over the timing of the meeting. This was very efficient and reassuring after not having a good start with another company. I was also pleased with Justin's efficiency and knowledge as I am new to oil and I am reassured that my boiler is in good hands. Mrs D September 2015Our customers say ...
Many many thanks for your help today. Your service was excellent, efficient, helpful and the price was very reasonable. I shall not hesitate to contact your Company in future should the need arise. Anonymous September 2015Our customers say ...
'I wanted to let you know how grateful I am for the work carried out today by Andy and Martin.
They sorted the leak problem quickly, worked efficiently, were courteous and considerate and a pleasure to have in the house.
They are a credit to your company.'
Gloria April 2022